Thank you for visiting and shopping with us.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3–5 business days of receipt. Orders are not processed or shipped from Friday, 12 pm PST through Sunday, or holidays. Please understand that all orders are crossing borders and require a longer time to be processed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
All shipments are free to you. Nevertheless, in case of a return you are responsible for the cost of the return freight to Europe. We always send you the return label.
[Approximate return shipping costs
| Order Amount | DHL (1–7 business days) | UPS (1-7 business days) |
|---|---|---|
| Depends upon the size and weight of the item | Varies | Varies |
| Varies | Varies | Varies |
*Free shipping on all orders.
Overnight delivery is not available as all shipments are coming from Europe.
Shipment to P.O. boxes or APO/FPO addresses is unavailable
eVogued ships to addresses within the US and Canada.
Shipment Confirmation and Order Tracking
Customs, Duties, and Taxes are included in the purchase price
Damages
eVogued is not liable for any products damaged or lost during shipping. If you received your order damaged, please notify eVogued and we will notify you of next steps. Save all packaging materials and damaged goods.
International Shipping Policy
We currently do not ship outside the continental US and Canada.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
eVogued will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
- Call 714-888-7902
- Or alert us at info@evogued.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.